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If this problem-solving thing is so important to daily life, what is it?Problem-solving is the process of observing what is going on in your environment; identifying things that could be changed or improved; diagnosing why the current state is the way it is and the factors and forces that influence it; developing approaches and alternatives to influence change; making decisions about which alternative to select; taking action to implement the changes; and observing impact of those actions in the environment.
A discussion of problems is inherently negative, de-motivating and tends to inhibit creativity.
You can become a positive thinker simply by becoming a solution-oriented person rather than a problem-oriented person.
Second, keep the conversation focused on solutions, on what can be done in the future.
The more you think and talk about solutions, the more positive and creative everyone will be and the better ideas you will come up with.
Clarify the Problem Right at the beginning, you ask the question, “What exactly is the problem? The effective executive uses this type of communication to focus on where the company and the individuals are going, and what can happen in the future – the only part of the equation over which anyone has any control.
” Clarity of definition will resolve 50% of the issues before they go any further Think About the Future When discussing a problem, be sure to focus on the future over the past. Focus On the Solution A second element in effective problem solving communications, is for you to talk about the solutions instead of talking about the problems.
One is how they make decisions and two is how they solve problems.
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About Brian Tracy — Brian is recognized as the top sales training and personal success authority in the world today.
He has authored more than 60 books and has produced more than 500 audio and video learning programs on sales, management, business success and personal development, including worldwide bestseller The Psychology of Achievement.