However, some authors have found negative or insignificant results [15, 24, 25].
Previous studies have found that leadership improves operational performance [28–31], inventory management performance , employee performance [29, 31], innovation performance [30, 32], social responsibility and customer results , financial performance , and overall firm performance [35–37].
Effective knowledge management ensures that employees obtain timely reliable, consistent, accurate, and necessary data and information as they need to do their job effectively and efficiently in the firm.
It is recommended that firms should continue implement TQM with all variables to improve performance.
Firms should improve employees’ involvement/commitment/awareness to TQM, enhance firm structure, and provide resources to overcome the barriers that prevent effective implementation of TQM practices.
Section 2 also includes the proposed research model and the hypotheses related to the relationship between TQM practices and performance measures.
Thesis Paper Tqm Problem Solving For Toddlers
Section 3 explains the reasons and the barriers of TQM practices.The reasons of the mixed results can be as follows.Research with appropriate analytical methodologies and measuring tools can significantly contribute to investigating work on TQM which analyzed reasons of the relationship between TQM practices and performance.This study has shown that different TQM practices significantly affect different performance outcomes.Results revealed that primary obstacles that the firms in Turkey face were lack of employee involvement, awareness and commitment of the employees, inappropriate firm structure, and lack of the resources.It includes preventive and proactive approaches to quality management to reduce variations in the process and improve the quality of the product (cf. Knowledge and successful process management practices monitor data on quality to manage processes effectively.In this way, turnover rate of purchased materials and inventory can be improved.Total quality management (TQM) is a firm-wide management philosophy of continuously improving the quality of the products/services/processes by focusing on the customers’ needs and expectations to enhance customer satisfaction and firm performance.There are mixed results about the relationship between total quality management practices and performance [1–3].Table 1 presents a summary of relationships between TQM practices and performance.Although most of the results of the previous studies were positive, some of the results were negative or nonsignificant [2, 3].