The Process Of Problem Solving

The Process Of Problem Solving-64
For example, once the real problem is identified – using “2.Determine the Root Cause(s) of the Problem”, the group may return to the first step to redefine the problem. The goal is not to solve but to evolve, adjusting the solution continually as new challenges emerge, through repeating the Six Step Process.

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The PS group focuses on: At this stage it is not about finding one solution, but eliminating the options that will prove less effective at dealing with both the symptoms and the root cause. Acceptance by the people who will use and implement the solution is key to success. To users and implementers, a solution may seem too radical, complex or unrealistic.

In the fourth step, groups evaluate all the selected, potential solutions, and narrow it down to one. The previous two steps help justify the choices made by the PS group, and offer a series of different, viable solutions for users and implementers to discuss and select from.

Start breaking down the problem into subcomponents.

When you fix a symptom, the root problem doesn't go away--it simply manifests as a new symptom. Once you've looked through different lenses and found root causes, you should have a clearly defined problem.

The revenue side breaks down further into price and volume issues.

Geography Coursework Template - The Process Of Problem Solving

For example, your profit problem breaks down into revenue issues and cost issues.Complex challenges for teams, working groups and boards etc., are usually solved more quickly by using a shared, collaborative, and systematic approach to problem solving.The Six-Step method provides a focused procedure for the problem solving (PS) group.Once the solution has been chosen, initial project planning begins and establishes: The group may use tools, such as a Gantt chart, timeline or log frame.Between Steps Five and during Step Six the operational/technical implementation of the chosen solution takes place.All six steps are followed in order – as a cycle, beginning with “1.Identify the Problem.” Each step must be completed before moving on to the next step. At any point the group can return to an earlier step, and proceed from there.This step relies on: In Step Six, as the results of the project emerge, evaluation helps the group decide if they need to return to a previous step or continue with the implementation.Once the solution goes live, the PS group should continue to monitor the solutions progress, and be prepared to re-initiate the Six Step process when it is required.The project implementation now needs to be monitored by the group to ensure their recommendations are followed.Monitoring includes checking: Many working groups skip Step Six as they believe that the project itself will cover the issues above, but this often results in the desired outcome not being achieved.

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