Problem Solving Methodology Steps

Problem Solving Methodology Steps-12
In other words, where and what do you need to investigate to help determine the cause.A strategy is a way or method or process for understanding the root causes.

In other words, where and what do you need to investigate to help determine the cause.A strategy is a way or method or process for understanding the root causes.

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Without a clear articulation of the problem at stake, it is impossible to analyze all the key factors and actors, generate possible solutions, and then evaluate them to pick the best option. Elliott Jaffa is a behavioral and management psychologist with over 25 years of problem solving training and management experience.

“Start with defining the problem you want to solve,” he says, “And then define where you want to be, what you want to come away with.” He emphasizes these are the first steps in creating an actionable, clear solution.

The 5 Step problem solving approach assists in the identification and elimination of root causes to problems, but what is a problem? It is something that wasn’t expected and could be something like, poor on time delivery, poor quality, taking too long in the process, poor information flow, re-entering data in a spreadsheet, correcting a mistake, high internal scrap.

It can be absolutely anything that creates an output that is not to plan.

After that, we’ll provide helpful methods and tools to identify the cause(s) of problematic situations, so you can get to the root of the issue and start to generate solutions.

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Then, we offer nearly 20 creative problem solving techniques to implement at your organization, or even in your personal life.

One way of solving problems is this five step method: The first stage of the 5 step problem solving model – Define exactly what the problem is.

Be clear and specific as to what exactly the problem is, when it happens, how often, what effect is it, what is the deviation from standard? Think of at least 2 or 3 possible methods that you might use to identify what went wrong.

Examine your list of possible strategies from section 2, and choose the one that seems to fit best for the problem at hand.

Work the strategy, which you chose in step 3 and determine whether your team found the cause. Measure the process outputs, and if the problem has gone, you are done!

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