Performance Management Case Studies With Solutions

The driving factor behind Jelly Belly's performance management automation was the belief that thorough, accurate reviews help employees to better understand what's expected of them, so that they can set clear, measurable objectives.

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The other was doing its employee performance appraisals manually, using paper forms.

Having a variety of jelly bean flavors is great - a variety of employee appraisal processes in a single company is not.

The employees and their supervisors could add additional goals to map to the employee job role.

Next, a core competency set was identified and a quarterly appraisal process was implemented that contained an employee self-review followed by the manager review and discussion.

The metrics development includes National Defense Authorization Act (NDAA) Section 932 DIMHRS Transition performance metrics development in clear and quantifiable terms, their reporting and management.

Results: In Sept 2008, Deputy Secretary of Defense has awarded a six-sigma green belt award to the Enterprise Performance Management framework that was created for DIMHRS.Solution: Peridot Solutions has conducted multiple workshops with various stakeholders to define the strategic, operational, program and system metrics, their thresholds, formulas to measure, and governance to ensure data accuracy and reporting to the management.This enabled the executive management and functional sponsors to link the program performance to the business mission and goals in clear and quantifiable terms.The leadership believed that their organization’s customers were not being served effectively and while most employees were working hard, there were gaps in delivery.The organization had only one HR manager to manage all the employee related activities.Candy making is a fun business, and so it's no surprise that it's fun to work at the Jelly Belly Candy Company of Fairfield, California.But at this family-owned company, there's no fooling around when it comes to promoting employee performance and job satisfaction.Our team first helped identify and setup 5 key goals that mapped to the organizations vision.The goal setting process was initiated next and each employee had a goal sheet with these goals pre-initialized in their goal sheet.The Jelly Belly Candy Company makes Jelly Belly brand jelly beans in over 50 flavors, as well as candy corn and other treats. Like almost every smart company, Jelly Belly recognizes that employees are more likely to stay with their employer when they feel connected and recognized for their efforts.Programs for managing and evaluating employee performance are critical to aligning corporate and employee values and priorities.