Dissertation Learning Organization

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Organizational learning tracks the changes that occur within an organization as it acquires knowledge and experience.

The most common way to measure organizational learning is a learning curve.

Learning curves are a relationship showing how as an organization produces more of a product or service, it increases its productivity, efficiency, reliability and/or quality of production with diminishing returns.

Organizational learning "involves the process through which organizational communities (e.g.

groups, departments, divisions) change as a result of experience." An example of organizational learning is a hospital surgical team learning to use new technology that will increase efficiency.


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