The two reviewed the various sales categories and service offerings, determined the costs associated with each, estimated revenues by category and created a timeline for launching the various revenue streams.
They defined the equipment needs for the café, reviewed the layout and design, reviewed the lease, estimated building-out costs and discussed loan packaging and pro-forma financial documents. Building a business focused on play is a lot of hard work, but Quain said it has been satisfying as well.
While the café is busiest on rainy days, its offerings are attracting a strong following rain or shine.
Three rooms, one of which doubles as a dance studio, are available for birthday parties and other private celebrations.
“I didn’t have a business partner, so it was really good to have Rich to talk to,” Quain said.
“I’m sure he could be doing a lot of other things with his life, so I really appreciate that he has decided to do this.” A veteran of other start-ups, Quain never expected opening her own business would be easy, but neither did she anticipate how hard it would be to secure a loan or a lease.The Washington SBDC (https:// receives major support from Washington State University and the U. Shockley’s office is on the campus of Highline Community College in Des Moines, Wash.Shockley said Quain’s business plan was one of the best he’s ever seen during his years with the SBDC.When you’re bringing a new concept to market, timing is everything.Indoor play centers inspired by upscale children’s museums have been around for more than a decade but are relatively new to the Seattle area.Walking through the facility and seeing children and grown-ups smiling and laughing is a huge satisfaction.“When children cry on their way out because they don’t want to leave, it makes me realize what a valued and needed community gathering spot this has become,” she said.Next up on her “to do” list is an outdoor play area.“I’m trying to be the one-stop shop where children can play, learn, eat and celebrate,” said Quain, the mother of 5-year-old twin girls.When Quain started working on her business plan in 2010 there were only a handful of indoor play centers for children 0-6 years old in all of Washington, and none were operating on the scale she envisioned.She was prepared for an all-out sprint to get her business up and running by 2011; instead, difficulties securing a loan and then finding a location turned that sprint into a three-year marathon.